9
activities, such as smoking drinking
and abusing drugs.
Stress may also affect the immune
system, impairing people's ability to
fight infections.
4.2 The effects of work stress
on organizations
I
f key staff or a large number
of
workers are affected,
work stress may challenge the
healthiness and performance of
their organization.
Unhealthy organizations do not
get the best from their workers
and this may affect not only their
performance in the increasingly
competitive market but eventually
even their survival.
Work stress is thought to affect
organizations by:
·
increasing absenteeism
·
decreasing commitment to work
·
increasing staff turn-over
·
impairing performance and
productivity
·
increasing unsafe working
practices and accident rates
·
increasing complaints from clients
and customers
·
adversely affecting staff recruitment
·
increasing liability to legal claims
and actions by stressed workers
·
damaging the organization's
image both among its workers
and externally
Summary :
Work stress is thought to affect organizations by: · increasing absenteeism · decreasing commitment to work · increasing staff turn-over · impairing performance and productivity · increasing unsafe working practices and accident rates · increasing complaints from clients and customers · adversely affecting staff recruitment · increasing liability to legal claims and actions by stressed workers · damaging the organization's image both among its workers and externally
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