What should you do to help?
·
An individual worker's problems and the solutions to those problems
should be discussed with the worker, described and agreed.
·
Timing of such discussions may depend on worker's state of well-
being.
·
Possible interventions, both individual (e.g. training, medical
treatment, counselling) and organizational (e.g. job re-design,
changes in management practices) should be planned, implemented
and evaluated.
Records
·
Careful records should be kept, and progress evaluated.
·
Records should be accurate, deal with facts and points of evidence.
Opinions and judgements should not be represented as facts.
·
Proposed actions and the reasons for their selections should be
agreed where possible and recorded.
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Summary :
· An individual worker's problems and the solutions to those problems should be discussed with the worker, described and agreed.
Tags :
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