__________________________________________________________ Training Plans
Rating Scale
ES = Exceeds Standard
MS = Meets Standard
BS = Below Standard
N/A = Not Applicable
II. Principles
ES
MS
BS
N/A
A. Understanding of Organization
1.
Describes functions of the department's work.
2.
Explains how department relates with other departments.
3.
Understands the purpose of major departmental procedures.
4.
Other:
B. Safety and Security
1.
Adheres to company safety and security regulations.
C. Skills (where applicable)
1.
Understands and demonstrates basic knowledge of banking, insurance,
and investments:
·
Computation skills
·
Reading skills
·
Telephone skills
·
Keyboard/computer skills
·
Filing skills
·
Office machines
·
Verbal and written communication
a. Writes clearly, concisely, and accurately
b. Listens actively; understands directions
c. Asks questions to learn, to solve problems, and to clarify
D. Other / Miscellaneous
1.
Understands departmental terminology.
2.
Other:
WBL Guide 2002 __________________________________________________ A -- 56
Summary :
Understands and demonstrates basic knowledge of banking, insurance, and investments: · Computation skills · Reading skills · Telephone skills · Keyboard/computer skills · Filing skills · Office machines · Verbal and written communication a.
Tags :
skills,understands,other,standard,departments,applicable,departmental,safety,security,clarify,asks,meets,questions