School Of Computing and Information Science
System Design
Olympia Business School
Page
40
SCIS/HOD/980828
Ken:
I Don't mean to interrupt but I just want to rest Arm the role your
design specifications played in accelerating the computer
programming tasks Bob her told me repeatedly that he had never
seen such thorough and complete design specifications. The
programmers seem to know exactly what to do.
Tim:
Thanks! That rally makes me feel good, If takes a at of time to
prepare design specification like that, but I think that it really pays
on during implementation. Now what was I going to say? Oh yes
Even though the programming and resting were completed ahead
of schedule, the system skill hasn't been placed into operation: it's
two weeks late.
Ken:
That means you lost the six-week buffer plus another two weeks.
What happened?
Tim:
Well, I'm to blame. I just didn't know enough about the non-
programming activities of systems implementation. First, I
underestimated the difficulties of training. My first draft training
manual made too many assumptions about computer familiarity.
My end-users didn't understand the instructions, and I had to
rewrite the manual. I also decided to conduct some training classes
for the end-users. My instructional delivery was terrible to put it
mildly. I guess I never really considered the possibility that as a
systems analysts. I'd have to be a teacher I think I owe a few
apologies to some of my former instructors. I can't believe how
much time needs to go into preparing lot a class.
Ken:
Yes, especially when you're technically oriented and your audience
is not. Anyway, the east me mote time than I had anticipated. But
there are still of he implementation problems that have to be solved
and I didn't budget me for them.
Tim:
Like getting data into the new file. We have enter several thousand
new records and to top it off management is insisting that we
operate me new system in parallel with the old system for at least
two months. Then and only then, will they be willing to allow the
old system to be discarded.
Ken:
I think you're learning a lot. Obviously we threw you to the wolves
on this project. But I needed Bob's experience and attention
elsewhere. I knew when I pulled Bob off me protect that it could
introduce delays - I call n the rookie factor Under normal
circumstances. I would never have let you work on this alone, but
you're doing a good job and you're learning. Wee have to take the
circumstances into consideration. You'll obviously feel some heat
from your end-users because the implementation is behind
schedule and I want you to deal with that on your own I think you
can handle. But don't hesitate to call on Bob or me for once. Now
lets talk about some training and job goals for the next six months.
Summary :
School Of Computing and Information Science System Design Olympia Business School Page 40 SCIS/HOD/980828 Ken: I Don't mean to interrupt but I just want to rest Arm the role your design specifications played in accelerating the computer programming tasks Bob her told me repeatedly that he had never seen such thorough and complete design specifications. We have enter several thousand new records and to top it off management is insisting that we operate me new system in parallel with the old system for at least two months.
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