Student Computing Guide at UWE - 2009/2010

Contents 1 Introduction to computing at UWE 4 2 Policies and regulations 4 3 Tips on using a computer comfortably 4 4 The computing facilities 5 4.1 Application software provided by IT Services 5 4.2 The 24-hour PC lab 5 4.3 Computing Labs provided by Faculties 6 4.4 The IT Support Centre 6 5 Getting IT Support 7 6 Essential IT Services Maintenance Weekends for 2009/2010 7 7 What you need to access the computing services 8 7.1 Your username 8 7.2 Your password 8 7.3 Managing your password 8 7.4 UWE Live Mail Password 12 7.5 Other passwords 12 7.6 Choosing complex passwords 12 7.7 Protecting your Passwords 13 7.8 Log in (and out) the UWE Network to access computing services 14 8 Your Desktop 15 8.1 Desktop Icons 15 8.2 The Start Menu 17 9 Saving Your Work 18 9.1 Storage space at UWE 18 9.2 Options on saving your work 19 9.3 Best practices for saving your work 20 10 Archiving your work 21 10.1 Archiving System 21 11 Data Retention 21 12 Useful Web Pages 21 13 How to use the ITS Web Pages 22 14 AskIT Knowledge Base 22 15 myUWE portal 22 16 Blackboard 23 16.1 What is Blackboard?