7 What you need to access the computing
Your username will be sent to your personal e-mail address from 1st August 2009. However, for many
students, this may be after the confirmation of your examination results in mid-August. If you have not
provided us with your personal e-mail address, you will be able to pick your username and password
from your school office, when you first attend for registration.
IMPORTANT NOTE: Your username and password must never be passed on to another person
regardless of who that person is. The only exception being where you have logged a support call
with the IT Support Centre, and in order to resolve your problem, you may be asked for your login
credentials after all other avenues have been explored. In such an event, you should change your
password immediately afterwards.
Please read and follow the Acceptable Use Policy for Students www.uwe.ac.uk/its/corporate/
As mentioned above, before starting your studies at UWE, an e-mail is issued to you. The e-mail
contains a username and directs you to the password request system where you can follow the
instruction on screen to receive your initial password to log in to the PCs and terminals, but to also log
into facilities such as the myUWE portal, Blackboard, UWE Live Mail, and other UWE systems.
In addition to your password, you may be provided with usernames and passwords by your faculty to
access faculty developed resources. These credentials will be managed by the faculty and you will need
to contact your faculty for support in these cases.
Managing your password
7.3.1 Prerequisite - Setting up a questions & answers profile and changing your password
Q & A Profile
There is a system called UWE Password Manager that you can use to reset your password, should
you forget it. The first time you log in to the UWE network, it is recommended that you set up your
Password Manager Q&A profile. You can then use it to change your password. Without setting up this
profile, you will need to contact the IT Support Centre to ask them to help you reset your password, if
you forget it.
How to set up the Q & A Profile
Please set up your profile by double-clicking on the `Change Your Password' icon which may be
placed on your desktop or within the Start Menu. This will bring up the UWE Password Manager web
interface. Alternatively, you can go straight to the interface by typing https://password.uwe.ac.uk into
a web browser's address bar. To set up your Q & A Profile, please choose the option `My Questions and