18.5 Printing is a Two Step Event
It is good practice, and it will save you money, to "Print Preview" your document prior to sending
it to a printer. If you use the Print Preview facility, you can see what your document will look like
If you are unsure about what you see in Print Preview mode, don't print, but check with the IT
Support Centre. It is your responsibility to double check that your document is as you want it. IT
Services will not be able to give you a reprint or a refund for pages which are incorrectly printed.
However, IT Services is willing to reprint any pages which have been chewed up by the printer or
have been printed with low toner levels.
18.5.1 Step One sending your print job from the PC
In your application, to open the printer window: - Select <File>.<Print>
Click on the drop down selection box and change the printer name to: eg
BW-A4 Black & White A4
BWA3 Black & White A3
COL-A4 Colour A4
COL-A3 Colour A3
Click <OK> to print file.
The file will now be waiting for you
at the Pharos Print Station. You will
now have to release this print job.
18.5.2 Step Two Releasing the print job
Your print job can now be released to the printer by using the Pharos Print Station PC that is
nearest to your PC room. (Instructions for their use are provided via posters next to the printers.)
When you print, your Pharos account will be deducted by the cost of the number of pages printed.
(For costs see section 18.3).
18.6 What if the printer chews up the Print paper or the print is faint?
DO NOT RE-PRINT THE JOB!!! First, call at the IT Support Centre with the printout. Let them know
which printer station has the problem so it can be fixed.
The IT Support Centre will ask you to re-print the job but NOT release it via a Pharos Station. The IT
Support Centre will print this job for you free of charge.