Southern Illinois University-Carbondale WED
Department of Workforce Education & Development
The Technical College System is currently involved with over 169 companies
designing and/or implementing specific training programs -- 57 percent are new
companies and 43 percent are existing companies that are expanding their business. In
the last year, more than 8,500 people went through training at CATT. The CATT division
serves four regions of the state with a manager assigned to each region.
The CATT program has been highlighted on NBC Nightly News, "America Close
Up" with Tom Brokaw, ABC News with Peter Jennings, and in the Wall Street Journal.
See related information at
Just a few examples of some of the programs that are adapted to the needs of each
ISO 9000 refers to a set of quality management standards; ISO's purpose is to
facilitate international trade by providing a single set of standards that people
everywhere would recognize and respect;
Total Quality Management (TQM) is management and control activities based
on the leadership of top management and based on the involvement of
employees and departments from planning and development to sales and
service. These activities focus on quality assurance by which those qualities that
satisfy the customer are built into products and services offered to consumers.
Team Building is the process of enabling a group of people to reach their goal. It
is therefore a management issue, and the most effective form of team building is
that undertaken as a form of management consultancy, rather than as pure
Supervisory Development Training is available in many business-focused
formats. See some sample offerings from the University of Illinois at
World Class Concepts in workforce development are based on the recognized
excellence of practices (`benchmarking' practice) within particular organizations.
Toyota is one such recognized leader in manufacturing, human resources, and
customer services; see related information at