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Chapter 10:
Connections from Afar: Remote Network Access
What Types of Remote Users Do You Need to Support?
Users who require remote access generally fall into one of the following four categories:
Broad
traveler
Narrow
traveler
Remote office user
Remote office group
Each category of remote user has different needs, and different technologies and
remote access solutions are often required to satisfy these needs completely. Your first
step in finding a remote access solution is to determine which categories of remote
users you must support. So, let's look at each of these remote access user categories.
The broad traveler is the most common type of remote access user. This is someone
who normally is based in an office that has LAN access, but also travels on business.
Travel takes this person to virtually any place in the world, so the traveler must
contend with different telephone systems, long-distance carriers, and other geographic
challenges (see Figure 10-1). Often, this type of user mostly needs e-mail access, with
occasional access to stored or e-mailed files. The user might normally use a desktop
computer on the LAN but have a laptop computer for traveling, might use a single
laptop both on the LAN and when traveling, might check out laptop computers from
a shared pool when travel needs arise, or might even rent a laptop computer for an
occasional travel need. These different approaches further complicate providing
services to the broad traveler.
The narrow traveler is someone who travels to relatively few locations, such as from
corporate headquarters to the company's manufacturing plants or distribution centers.
Figure 10-1.
A typical remote access session
Summary :
Users who require remote access generally fall into one of the following four categories: Broad traveler Narrow traveler Remote office user Remote office group Each category of remote user has different needs, and different technologies and remote access solutions are often required to satisfy these needs completely.
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