Chapter 1
A Process
At its heart, change management is a state of mind, a philosophy that says "we want to only
make changes after due planning and consideration, and we want those changes to be made in a
consistent, repeatable, reliable fashion." Implementing that philosophy usually results in a
process, outlining how change occurs. Figure 1.1 shows a simple change management process
that might serve as the basis for managing change to networks, software applications, building a
house, or almost anything else.
Figure 1.1: Simple change management process.
Later in this chapter I'll present a slightly more detailed change management process; what's
important to remember is that
every
organization will come up with something slightly different that
best suits their needs and their environment. In developing your own process, plan to borrow from
others to create your own unique solution.
2
Summary :
Chapter 1 A Process At its heart, change management is a state of mind, a philosophy that says "we want to only make changes after due planning and consideration, and we want those changes to be made in a consistent, repeatable, reliable fashion."
Tags :
change,process,management,chapter,want,own,figure,simple,philosophy,slightly,changes,managing,borrow