Chapter 6
Figure 6.3: Accepting and evaluating change requests.
Most change request-tracking functionality can be provided by Help desk ticket-tracking systems.
Change requests can then be reviewed and assigned a priority, assigned to a particular network
administrator, and used to control "ownership" of the change throughout the process.
112
Summary :
Change requests can then be reviewed and assigned a priority, assigned to a particular network administrator, and used to control "ownership" of the change throughout the process.
Tags :
change,requests,assigned,network,control,priority,throughout,tickettracking,systems,accepting,then,used,reiewed